特斯拉App调整：服务聊天记录保存至少24小时_老虎社区_美港股上老虎

特斯拉App调整：服务聊天记录保存至少24小时

DoNews08-31

特斯拉将调整旗下Tesla App中的汽车服务线上沟通功能。根据媒体报道，该调整将使车主与4S店之间的线上聊天记录在保养或维修订单完成后至少保存24小时。目前，车主可通过App中的“服务”功能预约保养或汽车维修，并在预约后进入线上聊天界面与4S店沟通。然而，原有机制下，相关聊天记录在订单完成后仅保留2小时，超出后窗口自动关闭，导致车主无法找回相关记录，引发部分用户不满。特斯拉副总裁Raj ...

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