拼多多成立“商家权益保护委员会” 构建多方共赢生态_老虎社区_美港股上老虎

拼多多成立“商家权益保护委员会” 构建多方共赢生态

新华财经2025-01-08

新华财经北京1月8日电（记者丁雅雯）8日，拼多多宣布成立“商家权益保护委员会”，由拼多多集团执行董事、联席CEO赵佳臻担任委员会主任，统筹平台治理、招商、客服、技术、产品等团队，全面研究商家需求，收集商家反馈意见，优化商家经营体验。　　据悉，拼多多自2024年下半年开始对商家权益保护进行了全方位优化，不仅对商家售后服务体系进行专项升级，还先后推出了“异常订单预警”“低价风险预警”等创新功能，全力...

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·2025-01-09
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·2025-01-08
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parties","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"PDD":1},"content_text":"新华财经北京1月8日电（记者丁雅雯）8日，拼多多宣布成立“商家权益保护委员会”，由拼多多集团执行董事、联席CEO赵佳臻担任委员会主任，统筹平台治理、招商、客服、技术、产品等团队，全面研究商家需求，收集商家反馈意见，优化商家经营体验。　　据悉，拼多多自2024年下半年开始对商家权益保护进行了全方位优化，不仅对商家售后服务体系进行专项升级，还先后推出了“异常订单预警”“低价风险预警”等创新功能，全力构建多方共赢的平台生态。　　在商家售后服务体系专项升级中，拼多多取消了商家的售后申诉限制，全面支持商家对异常订单、恶意投诉订单、消费者负向体验订单等进行申诉，商家申诉成功后将由平台对相关订单进行赔付。　　此外，平台针对仅退款在用户侧、商家侧以及运营侧先后推出了多项改进举措，包括：完善内部打标机制，对售后记录进行分析研判，停止恶意用户的仅退款售后支持，对平台已明确判定行为有恶意的用户，若发现对商家进行经营干扰的，平台主动提醒商家申请平台介入处理售后；综合评定商家店铺的消费者客诉、售后服务等行为，对“商家诚信分”高的新质商家交易订单，平台不介入仅退款；对商品存在轻微问题、短时间难以界定的订单，平台不支持全额仅退款，并延迟主动介入，给予商家和消费者之间更多协商时间等。　　“2025年，平台将对高质量发展战略进行全方位升级，商家及产业的健康发展将成为下阶段的工作重心，我们将积极履行平台主体责任，在持续维护消费权益的同时，不断加强商家权益保护，全力构建商家、消费者以及社会多方共赢的电商生态，持续推动平台及产业高质量发展。”赵佳臻表示。（文章来源：新华财经）","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"1","news_tag":"corporation","news_rank":0,"symbols":[],"gpt_button":0,"need_auth":false,"code":"91000000","status":"200"},"commentList":[{"id":390592853262584,"gmtCreate":1736378056270,"gmtModify":1736378057690,"author":{"id":"3581646737212013","authorId":"3581646737212013","name":"梓坚","avatar":"https://static.tigerbbs.com/dc60101ae2a157654c11b14c2d659432","vip":1,"hat":"https://static.tigerbbs.com/acebb9722806729a38c10fe7cde46b94","crmLevel":2,"crmLevelSwitch":1,"idStr":"3581646737212013","authorIdStr":"3581646737212013"},"htmlText":"👍👍","listText":"👍👍","text":"👍👍","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":2,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/390592853262584","repostId":2501747433,"repostType":2,"repost":{"id":"2501747433","kind":"news","pubTimestamp":1736334112,"share":"https://www.laohu8.com/m/news/2501747433?lang=zh_CN&edition=full","pubTime":"2025-01-08 19:01","market":"us","language":"zh","title":"拼多多成立“商家权益保护委员会” 构建多方共赢生态","url":"https://stock-news.laohu8.com/highlight/detail?id=2501747433","media":"新华财经","summary":"新华财经北京1月8日电（记者丁雅雯）8日，拼多多宣布成立“商家权益保护委员会”，由拼多多集团执行董事、联席CEO赵佳臻担任委员会主任，统筹平台治理、招商、客服、技术、产品等团队，全面研究商家需求，收集商家反馈意见，优化商家经营体验。","content":"<html><body><div>\n<p><img border=\"0\" height=\"276\" src=\"https://webquoteklinepic.eastmoney.com/GetPic.aspx?nid=105.PDD&amp;imageType=k&amp;token=28dfeb41d35cc81d84b4664d7c23c49f&amp;at=1\" width=\"578\"/></p><p>　　新华财经北京1月8日电（记者丁雅雯）8日，<span><a href=\"https://laohu8.com/S/PDD\">拼多多</a></span><span></span>宣布成立“商家权益保护委员会”，由<span href=\"http://quote.eastmoney.com/unify/r/105.PDD\" target=\"_blank\" web=\"1\">拼多多</span>集团执行董事、联席CEO赵佳臻担任委员会主任，统筹平台治理、招商、客服、技术、产品等团队，全面研究商家需求，收集商家反馈意见，优化商家经营体验。</p><p>　　据悉，<span href=\"http://quote.eastmoney.com/unify/r/105.PDD\" target=\"_blank\" web=\"1\">拼多多</span>自2024年下半年开始对商家权益保护进行了全方位优化，不仅对商家售后服务体系进行专项升级，还先后推出了“异常订单预警”“低价风险预警”等创新功能，全力构建多方共赢的平台生态。</p><p>　　在商家售后服务体系专项升级中，拼多多取消了商家的售后申诉限制，全面支持商家对异常订单、恶意投诉订单、消费者负向体验订单等进行申诉，商家申诉成功后将由平台对相关订单进行赔付。</p><p>　　此外，平台针对仅退款在用户侧、商家侧以及运营侧先后推出了多项改进举措，包括：完善内部打标机制，对售后记录进行分析研判，停止恶意用户的仅退款售后支持，对平台已明确判定行为有恶意的用户，若发现对商家进行经营干扰的，平台主动提醒商家申请平台介入处理售后；综合评定商家店铺的消费者客诉、售后服务等行为，对“商家诚信分”高的新质商家交易订单，平台不介入仅退款；对商品存在轻微问题、短时间难以界定的订单，平台不支持全额仅退款，并延迟主动介入，给予商家和消费者之间更多协商时间等。</p><p>　　“2025年，平台将对高质量发展战略进行全方位升级，商家及产业的健康发展将成为下阶段的工作重心，我们将积极履行平台主体责任，在持续维护消费权益的同时，不断加强商家权益保护，全力构建商家、消费者以及社会多方共赢的电商生态，持续推动平台及产业高质量发展。”赵佳臻表示。</p><p>（文章来源：新华财经）</p> </div></body></html>","source":"stock_eastmoney","collect":0,"html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" 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0;}\n.head .h-time {font-size: 11px; color: #7E829C; margin: 0;line-height: 11px;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\n拼多多成立“商家权益保护委员会” 构建多方共赢生态\n</h2>\n\n<h4 class=\"meta\">\n\n\n2025-01-08 19:01 北京时间&nbsp;&nbsp;&nbsp;<a href=http://finance.eastmoney.com/a/202501083291370744.html><strong>新华财经</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>新华财经北京1月8日电（记者丁雅雯）8日，拼多多宣布成立“商家权益保护委员会”，由拼多多集团执行董事、联席CEO赵佳臻担任委员会主任，统筹平台治理、招商、客服、技术、产品等团队，全面研究商家需求，收集商家反馈意见，优化商家经营体验。　　据悉，拼多多自2024年下半年开始对商家权益保护进行了全方位优化，不仅对商家售后服务体系进行专项升级，还先后推出了“异常订单预警”“低价风险预警”等创新功能，全力...</p>\n\n<a href=\"http://finance.eastmoney.com/a/202501083291370744.html\">网页链接</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","type":0,"thumbnail":"","relate_stocks":{"LU1720050803.USD":"安联全方位中国股票基金","LU0516422366.SGD":"Fullerton Lux Funds - Asia Focus Equities A Acc SGD","LU1808992512.USD":"AB ALL CHINA EQUITY PORTFOLIO \"A\" (USD) ACC","LU0348805143.USD":"ALLIANZ ENHANCED ALL CHINA EQUITY \"A\" (USD) INC","LU0456827905.SGD":"JPMorgan Funds - China A (acc) SGD","LU1880383440.USD":"AMUNDI FUNDS CHINA EQUITY \"A2\" (USD) INC","BK4535":"淡马锡持仓","LU0737861772.HKD":"FIDELITY EMERGING ASIA \"A \" (HKD) ACC","LU0823413587.USD":"BNP PARIBAS EMERGING 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ACC","LU1064131342.USD":"Fullerton Lux Funds - Global Absolute Alpha A Acc USD","LU0307460666.USD":"EASTSPRING INVESTMENTS CHINA EQUITY \"A\" ACC","BK4501":"段永平概念","BK4553":"喜马拉雅资本持仓","HK0000306685.HKD":"TAIKANG KAITAI CHINA NEW OPPORTUNITIES FUND \"A\" (HKD) INC","LU0588546209.SGD":"Eastspring Investments - China Equity Fund AS SGD","LU0348827113.USD":"ALLIANZ RCM CHINA \"AT\" ACC","LU0235996351.USD":"UBS (LUX) KEY SELECTION SICAV - ASIAN EQUITY (USD) \"P\" (USD) ACC","LU0348788117.USD":"ALLIANZ EMERGING ASIA EQUITY \"A\" (USD) INC","LU0633140560.USD":"AB EMERGING MARKET MULTI ASSET PORTFOLIO \"A\" (USD) ACC","LU1242518931.SGD":"Fullerton Lux Funds - Asia Absolute Alpha A Acc SGD","LU0878005551.USD":"UBS (LUX) KEY SELEC ASIA ALLOCATION OPPORTUNITY (USD) \"P\" (USD) ACC","LU1956131251.USD":"BNP PARIBAS SUSTAINABLE ASIA EX-JAPAN EQUITY \"C\"MD (USD) INC","LU1251922891.USD":"NINETY ONE GSF ALL CHINA EQUITY \"A\" (USD) ACC","BK4122":"互联网与直销零售","SG9999002562.SGD":"LionGlobal Asia Pacific SGD","LU0979878070.USD":"FULLERTON LUX FUNDS - ASIA ABSOLUTE ALPHA \"A\" (USD) ACC","LU0359202008.SGD":"Blackrock China Fund A2 SGD-H","LU0072462343.USD":"贝莱德亚洲巨龙基金","LU0329678337.USD":"FIDELITY EMERGING ASIA \"A\" (USD)","LU0683595622.HKD":"AB SICAV I-EM.MKTS MUL.ASS.PTF(AD)"},"source_url":"http://finance.eastmoney.com/a/202501083291370744.html","is_english":false,"share_image_url":"https://static.laohu8.com/e9f99090a1c2ed51c021029395664489","article_id":"2501747433","content_text":"新华财经北京1月8日电（记者丁雅雯）8日，拼多多宣布成立“商家权益保护委员会”，由拼多多集团执行董事、联席CEO赵佳臻担任委员会主任，统筹平台治理、招商、客服、技术、产品等团队，全面研究商家需求，收集商家反馈意见，优化商家经营体验。　　据悉，拼多多自2024年下半年开始对商家权益保护进行了全方位优化，不仅对商家售后服务体系进行专项升级，还先后推出了“异常订单预警”“低价风险预警”等创新功能，全力构建多方共赢的平台生态。　　在商家售后服务体系专项升级中，拼多多取消了商家的售后申诉限制，全面支持商家对异常订单、恶意投诉订单、消费者负向体验订单等进行申诉，商家申诉成功后将由平台对相关订单进行赔付。　　此外，平台针对仅退款在用户侧、商家侧以及运营侧先后推出了多项改进举措，包括：完善内部打标机制，对售后记录进行分析研判，停止恶意用户的仅退款售后支持，对平台已明确判定行为有恶意的用户，若发现对商家进行经营干扰的，平台主动提醒商家申请平台介入处理售后；综合评定商家店铺的消费者客诉、售后服务等行为，对“商家诚信分”高的新质商家交易订单，平台不介入仅退款；对商品存在轻微问题、短时间难以界定的订单，平台不支持全额仅退款，并延迟主动介入，给予商家和消费者之间更多协商时间等。　　“2025年，平台将对高质量发展战略进行全方位升级，商家及产业的健康发展将成为下阶段的工作重心，我们将积极履行平台主体责任，在持续维护消费权益的同时，不断加强商家权益保护，全力构建商家、消费者以及社会多方共赢的电商生态，持续推动平台及产业高质量发展。”赵佳臻表示。（文章来源：新华财经）","news_type":1,"symbols_score_info":{"PDD":1}},"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":390360773296328,"gmtCreate":1736347935122,"gmtModify":1736350767751,"author":{"id":"73623395874375","authorId":"73623395874375","name":"燕子飞时","avatar":"https://static.laohu8.com/default-avatar.jpg","vip":1,"crmLevel":1,"crmLevelSwitch":0,"idStr":"73623395874375","authorIdStr":"73623395874375"},"htmlText":"不一样","listText":"不一样","text":"不一样","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":1,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/390360773296328","repostId":2501747433,"repostType":2,"repost":{"id":"2501747433","kind":"news","pubTimestamp":1736334112,"share":"https://www.laohu8.com/m/news/2501747433?lang=zh_CN&edition=full","pubTime":"2025-01-08 19:01","market":"us","language":"zh","title":"拼多多成立“商家权益保护委员会” 构建多方共赢生态","url":"https://stock-news.laohu8.com/highlight/detail?id=2501747433","media":"新华财经","summary":"新华财经北京1月8日电（记者丁雅雯）8日，拼多多宣布成立“商家权益保护委员会”，由拼多多集团执行董事、联席CEO赵佳臻担任委员会主任，统筹平台治理、招商、客服、技术、产品等团队，全面研究商家需求，收集商家反馈意见，优化商家经营体验。","content":"<html><body><div>\n<p><img border=\"0\" height=\"276\" src=\"https://webquoteklinepic.eastmoney.com/GetPic.aspx?nid=105.PDD&amp;imageType=k&amp;token=28dfeb41d35cc81d84b4664d7c23c49f&amp;at=1\" width=\"578\"/></p><p>　　新华财经北京1月8日电（记者丁雅雯）8日，<span><a href=\"https://laohu8.com/S/PDD\">拼多多</a></span><span></span>宣布成立“商家权益保护委员会”，由<span href=\"http://quote.eastmoney.com/unify/r/105.PDD\" target=\"_blank\" web=\"1\">拼多多</span>集团执行董事、联席CEO赵佳臻担任委员会主任，统筹平台治理、招商、客服、技术、产品等团队，全面研究商家需求，收集商家反馈意见，优化商家经营体验。</p><p>　　据悉，<span href=\"http://quote.eastmoney.com/unify/r/105.PDD\" target=\"_blank\" web=\"1\">拼多多</span>自2024年下半年开始对商家权益保护进行了全方位优化，不仅对商家售后服务体系进行专项升级，还先后推出了“异常订单预警”“低价风险预警”等创新功能，全力构建多方共赢的平台生态。</p><p>　　在商家售后服务体系专项升级中，拼多多取消了商家的售后申诉限制，全面支持商家对异常订单、恶意投诉订单、消费者负向体验订单等进行申诉，商家申诉成功后将由平台对相关订单进行赔付。</p><p>　　此外，平台针对仅退款在用户侧、商家侧以及运营侧先后推出了多项改进举措，包括：完善内部打标机制，对售后记录进行分析研判，停止恶意用户的仅退款售后支持，对平台已明确判定行为有恶意的用户，若发现对商家进行经营干扰的，平台主动提醒商家申请平台介入处理售后；综合评定商家店铺的消费者客诉、售后服务等行为，对“商家诚信分”高的新质商家交易订单，平台不介入仅退款；对商品存在轻微问题、短时间难以界定的订单，平台不支持全额仅退款，并延迟主动介入，给予商家和消费者之间更多协商时间等。</p><p>　　“2025年，平台将对高质量发展战略进行全方位升级，商家及产业的健康发展将成为下阶段的工作重心，我们将积极履行平台主体责任，在持续维护消费权益的同时，不断加强商家权益保护，全力构建商家、消费者以及社会多方共赢的电商生态，持续推动平台及产业高质量发展。”赵佳臻表示。</p><p>（文章来源：新华财经）</p> </div></body></html>","source":"stock_eastmoney","collect":0,"html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" 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href=http://finance.eastmoney.com/a/202501083291370744.html><strong>新华财经</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>新华财经北京1月8日电（记者丁雅雯）8日，拼多多宣布成立“商家权益保护委员会”，由拼多多集团执行董事、联席CEO赵佳臻担任委员会主任，统筹平台治理、招商、客服、技术、产品等团队，全面研究商家需求，收集商家反馈意见，优化商家经营体验。　　据悉，拼多多自2024年下半年开始对商家权益保护进行了全方位优化，不仅对商家售后服务体系进行专项升级，还先后推出了“异常订单预警”“低价风险预警”等创新功能，全力...</p>\n\n<a href=\"http://finance.eastmoney.com/a/202501083291370744.html\">网页链接</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","type":0,"thumbnail":"","relate_stocks":{"LU1720050803.USD":"安联全方位中国股票基金","LU0516422366.SGD":"Fullerton Lux Funds - Asia Focus Equities A Acc SGD","LU1808992512.USD":"AB ALL CHINA EQUITY PORTFOLIO \"A\" (USD) ACC","LU0348805143.USD":"ALLIANZ ENHANCED ALL CHINA EQUITY \"A\" (USD) INC","LU0456827905.SGD":"JPMorgan Funds - China A (acc) SGD","LU1880383440.USD":"AMUNDI FUNDS CHINA EQUITY \"A2\" (USD) INC","BK4535":"淡马锡持仓","LU0737861772.HKD":"FIDELITY EMERGING ASIA \"A \" (HKD) ACC","LU0823413587.USD":"BNP PARIBAS EMERGING 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SGD","LU0979878070.USD":"FULLERTON LUX FUNDS - ASIA ABSOLUTE ALPHA \"A\" (USD) ACC","LU0359202008.SGD":"Blackrock China Fund A2 SGD-H","LU0072462343.USD":"贝莱德亚洲巨龙基金","LU0329678337.USD":"FIDELITY EMERGING ASIA \"A\" (USD)","LU0683595622.HKD":"AB SICAV I-EM.MKTS MUL.ASS.PTF(AD)"},"source_url":"http://finance.eastmoney.com/a/202501083291370744.html","is_english":false,"share_image_url":"https://static.laohu8.com/e9f99090a1c2ed51c021029395664489","article_id":"2501747433","content_text":"新华财经北京1月8日电（记者丁雅雯）8日，拼多多宣布成立“商家权益保护委员会”，由拼多多集团执行董事、联席CEO赵佳臻担任委员会主任，统筹平台治理、招商、客服、技术、产品等团队，全面研究商家需求，收集商家反馈意见，优化商家经营体验。　　据悉，拼多多自2024年下半年开始对商家权益保护进行了全方位优化，不仅对商家售后服务体系进行专项升级，还先后推出了“异常订单预警”“低价风险预警”等创新功能，全力构建多方共赢的平台生态。　　在商家售后服务体系专项升级中，拼多多取消了商家的售后申诉限制，全面支持商家对异常订单、恶意投诉订单、消费者负向体验订单等进行申诉，商家申诉成功后将由平台对相关订单进行赔付。　　此外，平台针对仅退款在用户侧、商家侧以及运营侧先后推出了多项改进举措，包括：完善内部打标机制，对售后记录进行分析研判，停止恶意用户的仅退款售后支持，对平台已明确判定行为有恶意的用户，若发现对商家进行经营干扰的，平台主动提醒商家申请平台介入处理售后；综合评定商家店铺的消费者客诉、售后服务等行为，对“商家诚信分”高的新质商家交易订单，平台不介入仅退款；对商品存在轻微问题、短时间难以界定的订单，平台不支持全额仅退款，并延迟主动介入，给予商家和消费者之间更多协商时间等。　　“2025年，平台将对高质量发展战略进行全方位升级，商家及产业的健康发展将成为下阶段的工作重心，我们将积极履行平台主体责任，在持续维护消费权益的同时，不断加强商家权益保护，全力构建商家、消费者以及社会多方共赢的电商生态，持续推动平台及产业高质量发展。”赵佳臻表示。（文章来源：新华财经）","news_type":1,"symbols_score_info":{"PDD":1}},"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"CN"}],"hasMoreComments":true,"newsSizeData":{"likeSize":1,"commentSize":2,"repostSize":2,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"isCrawlerRequest":true}