华为售后被曝放大镜定损手机，找到划痕拒保，视频现已删除_老虎社区_美港股上老虎

华为售后被曝放大镜定损手机，找到划痕拒保，视频现已删除

互联网手机时评2024-04-25

任何一个手机品牌都会出现售后问题，包括苹果三星等大品牌，这也是售后存在的意义。近日看成都客户端发表了一个关于华为手机售后的视频，受到了很多网友的关注。视频标题为华为“放大镜”定损，顾客愤怒曝光，外观一毫米划痕拒绝保修。可以看到视频中一位身穿印着华为logo的人员，对华为手机进行查看，视频中称这是一位河北网友遭遇的售后经历。在拍摄的过程中，可以看到采用了放大拍摄，放大倍率为3.8倍。视频中描述这款...

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The video has now been deleted","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"AAPL":0.84},"content_text":"任何一个手机品牌都会出现售后问题，包括苹果三星等大品牌，这也是售后存在的意义。近日看成都客户端发表了一个关于华为手机售后的视频，受到了很多网友的关注。视频标题为华为“放大镜”定损，顾客愤怒曝光，外观一毫米划痕拒绝保修。可以看到视频中一位身穿印着华为logo的人员，对华为手机进行查看，视频中称这是一位河北网友遭遇的售后经历。在拍摄的过程中，可以看到采用了放大拍摄，放大倍率为3.8倍。视频中描述这款手机还在保修期内，机主拿着手机去华为客服中心检测，售后人员称有一毫米划痕，不能走保修流程。通过视频可以看出，这款手机是华为的竖向折叠手机Pocket系列，也能看到折叠处确实有肉眼可见的划痕。至于具体的问题是打开后，折叠处出现了黑色的线条，疑似屏幕出现了问题，但是到底是人为导致还是质量问题，并没有明确的说法。值得一提的是这个视频现在已经无法查看了，至于原因视频发布方也没有做出任何说明。其实任何一个手机品牌都会出现售后问题，包括苹果三星等大品牌，这也是售后存在的意义。至于这个华为售后放大镜定损一事，目前华为和当事机主均未做出回应，但是相信华为一定会很好的处理这件事的！作为华为的高端系列，华为的折叠手机价格并不便宜，但是销量非常不错，受到了很多消费者的青睐，尤其竖向折叠手机，拥有很多的女性机主。在消费者的支持下，华为手机在中国的销量也越来越好，最新的数据显示，华为在2024年第一季度市场份额激增，重新回归到了第一阵营，而且离国产第一的位置越来越近。刚刚发布的华为Pura 70系列，销量和口碑都不错，这也重新打破了苹果垄断5000元以上价位段手机的局面。在接下来的半年，华为Mate 70将亮相，同时纯血版鸿蒙也会发布，到时候华为手机将行为新的生态，与安卓和iOS形成三足鼎立的局面。当然华为手机在越卖越火的背景下，也要不断的提高服务和售后水准，包括杜绝黄牛，严查捆绑销售等等，只有这样才能得到越来越多消费者的信任！","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"symbols":[],"gpt_button":1,"need_auth":false,"code":"91000000","status":"200"},"commentList":[],"hasMoreComments":false,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"isCrawlerRequest":true}