顺丰控股：连续17年位列快递服务公众满意度第一

证券之星09-24

证券之星消息，顺丰控股(002352)09月24日在投资者关系平台上答复投资者关心的问题。

投资者提问：建议顺丰重视股东利益，开展顺丰是我家的“家文化”建设。既然顺丰定位高端业务，而股东不少都是顺丰的高消费群体，让股东在使用顺丰业务时，有“这是我家快递”的获得感，才是让其他物流公司无法撼动的客户粘性底盘。口碑一旦砸了，所谓的速运基业底盘也将丢失殆尽。

顺丰控股回复：尊敬的投资者，您好！公司高度重视股东利益与客户口碑，始终坚持“以客户为中心”，持续提升服务品质与客户体验，增强客户粘性。在国家邮政局发布的排名中，顺丰连续17年（2009-2025年）位列快递服务公众满意度第一。感谢您的关注和建议！

本文数据来源于深圳证券交易所互动易，仅供参考不构成投资建议。

责任编辑：刘浩然

免责声明：本文观点仅代表作者个人观点，不构成本平台的投资建议，本平台不对文章信息准确性、完整性和及时性做出任何保证，亦不对因使用或信赖文章信息引发的任何损失承担责任。

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