中国平安郭晓涛：在金融同质化和存量化时代，服务才能真正体现差异化

北京商报15:26

8月21日，中国平安召开2026年度中期业绩发布会。中国平安联席首席执行官郭晓涛表示，2026年是平安服务年，在金融同质化和存量化时代，服务才能真正体现差异化和中国平安的竞争优势。　　郭晓涛强调，服务创新是今年非常重要的方向。服务一定能够为业绩创造价值。无论是综合金融服务还是医疗健康养老服务，这些服务的第一要素都是提升客户体验。让客户感受到与平安集团的任何交互，无论是购买了保险、证券、理财、银行...

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