系统会自动封停网约车司机账号荷兰开出8.25亿欧元天价罚单！优步喊冤

快科技官方08-23

快科技8月21日消息，据路透社报道，荷兰数据保护局对优步（Uber）开出8.25亿欧元（约合9.66亿美元）罚单，原因是其通过自动化系统封停网约车司机账号，却没有充分告知司机。这是欧盟《通用数据保护条例》（GDPR）生效以来开出的第二大罚单，仅次于2023年爱尔兰对Meta开出的12亿欧元罚单。监管决定显示，优步在2018年至2022年间存在严重违规。系统一旦判定司机存在绕路多收费、接单不完成等...

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The Netherlands issued a sky-high ticket of 825 million euros! Uber shouts","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"FDRV":0.6,"UBRL":0.6,"NBIE":1.5,"UBEW":0.6,"TPOR":0.6,"UBER":1.5,"WNDR":0.6,"IYT":0.6,"FXE":1.5},"content_text":"快科技8月21日消息，据路透社报道，荷兰数据保护局对优步（Uber）开出8.25亿欧元（约合9.66亿美元）罚单，原因是其通过自动化系统封停网约车司机账号，却没有充分告知司机。这是欧盟《通用数据保护条例》（GDPR）生效以来开出的第二大罚单，仅次于2023年爱尔兰对Meta开出的12亿欧元罚单。监管决定显示，优步在2018年至2022年间存在严重违规。系统一旦判定司机存在绕路多收费、接单不完成等欺诈嫌疑，或者乘客评分过低，便会自动封禁账号，整个过程没有人工介入，也没有提前警告。荷兰数据保护局副主席莫妮克·维迪尔表示，司机们一夜之间就失去了收入来源，电脑不应该独自做出有如此重大后果的决定。GDPR明确规定，禁止完全由算法对人们的生活作出重大影响的决策，这类决策必须有有意义的人工审核，并为当事人提供申诉渠道。这起案件最初源于法国司机的投诉，因优步欧洲总部设在荷兰，转由荷兰监管机构处理。优步方面明确表示将提起上诉。发言人称公司强烈反对这一决定和不成比例的罚款，其政策包含人工审核和司机申诉机会，从未将永久封禁账号的决定自动化。优步还强调实际受影响的司机数量很少，2021年整个欧洲因评分过低被封号的司机仅有126人。监管机构的回应是，罚款金额按优步2025年全球年营业额的一定比例计算，合情合理。帮助司机追查算法决策的瑞士数字权利组织PersonalData.io对处罚结果表示欢迎，并透露正在筹备针对优步的集体诉讼，为被封号的司机争取赔偿。值得注意的是，近年欧洲监管机构已依据隐私、竞争和数字市场规则，对美国科技巨头开出数十亿欧元罚单，Meta、谷歌、苹果、亚马逊无一幸免，只是多数罚单在漫长的上诉程序后被削减甚至撤销。这张8.25亿欧元的罚单最终能否全额兑现，还得打上一个问号。\n\n\n\n\n【本文结束】如需转载请务必注明出处：快科技责任编辑：若风","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":false,"editions":null,"column":"","sentiment":"-1","news_tag":"policyRegulatory","news_rank":0,"isVideo":false,"video":null,"symbols":[],"gpt_button":1,"need_auth":false,"need_login_tip":false,"code":"91000000","status":"200"},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"isLaohu8Offline":false,"tenantId":"TBCN","deviceId":"web-server-community-laohu8-v3","version":"4.44.1","shortVersion":"4.44.1","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2661242507","isCrawlerRequest":true}

系统会自动封停网约车司机账号 荷兰开出8.25亿欧元天价罚单！优步喊冤

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系统会自动封停网约车司机账号荷兰开出8.25亿欧元天价罚单！优步喊冤