德尔未来：可通过官方客服热线反馈具体事项

证券之星08-13

证券之星消息，德尔未来(002631)08月13日在投资者关系平台上答复投资者关心的问题。

投资者提问：董秘您好！请问贵公司的售后投诉处理流程具体是什么？投诉处理的满意度有统计吗

德尔未来回复：尊敬的投资者您好，您可以通过我司官方客服热线（德尔地板400-9955299、百得胜定制家居400-6292629）反馈具体事项，我们的客服团队将为您建立专属服务工单，并依据标准流程进行记录、核实、分派与跟进处理，并定期对已完结的投诉工单进行回访，以持续优化服务质量。感谢您的关注！

本文数据来源于深圳证券交易所互动易，仅供参考不构成投资建议。

责任编辑：陈思雨

免责声明：本文观点仅代表作者个人观点，不构成本平台的投资建议，本平台不对文章信息准确性、完整性和及时性做出任何保证，亦不对因使用或信赖文章信息引发的任何损失承担责任。

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