蔚来App大规模闪退致车主无法解锁车辆，客服称已找到原因进行修复，新版本正分批推送

每日经济新闻06-30

每经记者｜孙磊每经编辑｜余婷婷 6月29日，大量蔚来车主在社交平台集中反馈蔚来App出现闪退问题，相关话题“#蔚来车主罚站#”登上热搜。据了解，此次App闪退故障主要集中在苹果版本，打开即闪退，无法正常进入控制界面；安卓版本目前可以正常打开和使用。大量车主拨打400客服求助，得到的统一回复是“卸载重装”。部分车主在尝试多次重启手机无效后，通过卸载并重新安装蔚来...

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春韭绿油油
06-30
春韭绿油油
我没出现这种情况

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6月29日，大量蔚来车主在社交平台集中反馈蔚来App出现闪退问题，相关话题“#蔚来车主罚站#”登上热搜。据了解，此次App闪退故障主要集中在苹果版本，打开即闪退，无法正常进入控制界面；安卓版本目前可以正常打开和使用。大量车主拨打400客服求助，得到的统一回复是“卸载重装”。部分车主在尝试多次重启手机无效后，通过卸载并重新安装蔚来...</p>\n\n<a href=\"https://finance.sina.com.cn/roll/2026-06-30/doc-inifehke3472342.shtml\">网页链接</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"BK4588","symbol_name":"碎股","start_time":0,"source_url":"https://finance.sina.com.cn/roll/2026-06-30/doc-inifehke3472342.shtml","article_id":"2647131584","we_media_id":null,"thumbnails":[],"rights":{"source":"sina","url":"https://finance.sina.com.cn/roll/2026-06-30/doc-inifehke3472342.shtml","rn_cache_url":null,"customStyle":"body{padding-top:10px;}.art_tit_h1{#titleStyle#}a{#lv2TextColor#}.art_time, .art_cite{#sourceStyle#;} .art_cite{margin-left: 3px;}","selectors":".module-article, article","filters":"header, .voice2, .tags, #norm_qrcode_link_auto, .unfold-box, 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6月29日，大量蔚来车主在社交平台集中反馈蔚来App出现闪退问题，相关话题“#蔚来车主罚站#”登上热搜。据了解，此次App闪退故障主要集中在苹果版本，打开即闪退，无法正常进入控制界面；安卓版本目前可以正常打开和使用。大量车主拨打400客服求助，得到的统一回复是“卸载重装”。部分车主在尝试多次重启手机无效后，通过卸载并重新安装蔚来App，恢复了车辆的解锁功能。在App崩溃的同时，原本作为常用解锁方式的手机蓝牙钥匙也失去响应。车主靠近车辆后，车身不亮灯、无法感应解锁，导致众多车主在车旁束手无策。6月30日早间，蔚来400客服在接受媒体采访时表示，已定位问题原因并进行修复，新版App正在分批推送，用户收到更新提示后升级即可解决问题。截至发稿，蔚来官方尚未就此事件发布公开声明。封面图片来源：每经媒资库\n\n\n海量资讯、精准解读，尽在新浪财经APP","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":false,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"isVideo":false,"video":null,"symbols":[],"gpt_button":1,"need_auth":false,"need_login_tip":false,"code":"91000000","status":"200"},"commentList":[{"id":580682726674736,"gmtCreate":1782798331250,"gmtModify":1782798333128,"author":{"id":"3515487427925687","authorId":"3515487427925687","name":"春韭绿油油","avatar":"https://static.tigerbbs.com/954cf2411280ecb501d9a1b4cad49742","vip":1,"crmLevel":9,"crmLevelSwitch":0,"wearingBadges":[],"authorIdStr":"3515487427925687","idStr":"3515487427925687"},"htmlText":"我没出现这种情况","listText":"我没出现这种情况","text":"我没出现这种情况","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://laohu8.com/post/580682726674736","repostId":2647131584,"repostType":2,"repost":{"id":"2647131584","kind":"news","pubTimestamp":1782794460,"share":"https://www.laohu8.com/m/news/2647131584?lang=zh_CN&edition=full","pubTime":"2026-06-30 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href=https://finance.sina.com.cn/roll/2026-06-30/doc-inifehke3472342.shtml><strong>每日经济新闻</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>每经记者｜孙磊    每经编辑｜余婷婷              6月29日，大量蔚来车主在社交平台集中反馈蔚来App出现闪退问题，相关话题“#蔚来车主罚站#”登上热搜。据了解，此次App闪退故障主要集中在苹果版本，打开即闪退，无法正常进入控制界面；安卓版本目前可以正常打开和使用。大量车主拨打400客服求助，得到的统一回复是“卸载重装”。部分车主在尝试多次重启手机无效后，通过卸载并重新安装蔚来...</p>\n\n<a href=\"https://finance.sina.com.cn/roll/2026-06-30/doc-inifehke3472342.shtml\">网页链接</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","type":0,"thumbnail":"","relate_stocks":{"BK4588":"碎股","BK4548":"巴美列捷福持仓","LU0052750758.USD":"富兰克林中国基金A Acc","NIO.SI":"蔚来","LU0320764599.SGD":"FTIF - Templeton China A Acc SGD","BK4574":"无人驾驶","BK4509":"腾讯概念","LU0708995583.HKD":"TEMPLETON CHINA \"A\" (HKD) ACC","09866":"蔚来-SW","BK4581":"高盛持仓","NIOG":"2倍做多NIO ETF-Leverage Shares","BK4532":"文艺复兴科技持仓","BK4531":"中概回港概念","NIO":"蔚来","BK4099":"汽车制造商","BK4585":"ETF&股票定投概念","BK4526":"热门中概股","BK4534":"瑞士信贷持仓","EVS.SI":"MSCI China Electric Vehicles and Future Mobility ETF-NikkoAM","BK4555":"新能源车","BK4505":"高瓴资本持仓","BK4504":"桥水持仓"},"source_url":"https://finance.sina.com.cn/roll/2026-06-30/doc-inifehke3472342.shtml","is_english":false,"share_image_url":"https://static.laohu8.com/b0d1b7e8843deea78cc308b15114de44","article_id":"2647131584","content_text":"每经记者｜孙磊    每经编辑｜余婷婷              6月29日，大量蔚来车主在社交平台集中反馈蔚来App出现闪退问题，相关话题“#蔚来车主罚站#”登上热搜。据了解，此次App闪退故障主要集中在苹果版本，打开即闪退，无法正常进入控制界面；安卓版本目前可以正常打开和使用。大量车主拨打400客服求助，得到的统一回复是“卸载重装”。部分车主在尝试多次重启手机无效后，通过卸载并重新安装蔚来App，恢复了车辆的解锁功能。在App崩溃的同时，原本作为常用解锁方式的手机蓝牙钥匙也失去响应。车主靠近车辆后，车身不亮灯、无法感应解锁，导致众多车主在车旁束手无策。6月30日早间，蔚来400客服在接受媒体采访时表示，已定位问题原因并进行修复，新版App正在分批推送，用户收到更新提示后升级即可解决问题。截至发稿，蔚来官方尚未就此事件发布公开声明。封面图片来源：每经媒资库\n\n\n海量资讯、精准解读，尽在新浪财经APP","news_type":1,"symbols_score_info":{"NIOG":0.6,"NIO.SI":1.97,"09866":1.97,"EVS.SI":0.6,"NIO":1.97}},"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"CN"}],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":1,"repostSize":1,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; 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