思科：AI增效背后暗藏团队信任危机

环球市场播报05-26

思科内部数据与多项调查指出，频繁使用AI工具的员工虽然产出更高，但团队信任感显著降低，同事间的日常互动也随之减少。许多人转向ChatGPT、Claude等大模型处理工作问题，而不是请教身边同事。这种“技术性孤立”可能削弱组织协作文化，降低隐性知识传递效率。企业管理者需要在推动AI赋能的同时，有意识地设计人际协作环节，避免效率提升以牺牲长期团队韧性为代价。

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