减少岗位数量，让位给机器！渣打银行：将裁员近8000人

每日经济新闻05-19 23:39

5月19日，渣打集团（02888.HK）对外发布最新中期可持续增长战略，除明确2030年实现约18%的有形股东权益回报等财务目标外，还同步明确披露了人均效能提升目标与裁员计划：2028年前实现人均创收提升约20%，2030年前削减超过15%的企业职能相关岗位。若以集团全球约8.2万名员工总数计算，此次裁员将波及近8000个工作岗位。　　公告指出，公司下一阶段的增长，将基于更精简、高效及紧密联系的...

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Standard Chartered Bank: Will lay off nearly 8,000 employees","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"02888":1,"HSBC":1,"CHAT":0.9,"AGIX":0.9,"STAN.UK":0.6,"03143":0.6,"HSBH":0.6,"AI":0.9,"ARTY":0.9,"AIPO":0.9,"AIYY":0.6},"content_text":"5月19日，渣打集团（02888.HK）对外发布最新中期可持续增长战略，除明确2030年实现约18%的有形股东权益回报等财务目标外，还同步明确披露了人均效能提升目标与裁员计划：2028年前实现人均创收提升约20%，2030年前削减超过15%的企业职能相关岗位。若以集团全球约8.2万名员工总数计算，此次裁员将波及近8000个工作岗位。　　公告指出，公司下一阶段的增长，将基于更精简、高效及紧密联系的营运模式。一方面，将秉持审慎原则进行员工规划，2030年前削减超过15%的企业职能相关职位。另一方面，正加强自动化、先进分析及人工智能的实际应用，以精简流程、改善决策，并提升客户服务及内部效能。　　渣打集团首席执行官温特思（Bill Winters）表示：“这并不是简单的降成本，而是在部分情况下，用我们投入的金融资本和投资资本替代低价值的人力资本，以提升整体组织效率。”他说，受影响员工将提前获得明确充分的通知，这不是减少工作，但确实减少了岗位数量，以让位给机器，这一趋势随着人工智能的推进将不断加速。　　根据普华永道今年3月发布的《AI助推中国内地和香港金融服务业焕新升级》报告，76%的受访金融机构计划利用AI实现业务战略转型和开辟新的收入来源，70%的受访银行将AI定位为“战略转型引擎”。　　普华永道的调研显示，受访金融机构已通过AI投资获得初步10%至15%的回报。应用场景高度集中在客户服务与聊天机器人、欺诈检测、预测分析与建模、后台流程自动化等领域。约61%的金融机构使用AI驱动的聊天机器人后，响应速度提高了33%；约53%的银行使用AI管理客户查询，提升了服务质量并减少了员工工作量。　　不仅仅是渣打银行，市场早有传闻称，汇丰银行（HSBC）也在考虑一项可能影响约2万个岗位的AI驱动重组计划。日本三大银行之一的瑞穗金融集团也计划在未来10年内，通过投资AI提高效率，将目前约1.5万个事务岗位削减最多5000个。整个银行行业正在形成共识：对AI和自动化的大规模投资，是应对净息差收窄、竞争加剧以及提升股东回报的关键手段。　　本文综合界面新闻、21世纪经济报道等（文章来源：每日经济新闻）","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"-2","news_tag":"executive","news_rank":0,"isVideo":false,"video":null,"symbols":[],"gpt_button":1,"need_auth":false,"need_login_tip":false,"code":"91000000","status":"200"},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"tenantId":"TBCN","deviceId":"web-server-community-laohu8-v3","version":"4.42.2","shortVersion":"4.42.2","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2636586837","isCrawlerRequest":true}