浦发银行副行长丁蔚：今年会向全息智能迈进，以AI原生的思维和能力360度全景洞察客户需求

金融一线03-31

3月31日金融一线消息，浦发银行今日召开2025年度业绩说明会。副行长丁蔚表示，今年会继续深化重点领域、关键流程的全面贯通，也会向全息智能迈进，以AI原生的思维和能力360度全景洞察客户需求，能够感知客户需求，同时也能够使得客需的响应能够进入敏态，对于客户的服务从传统的功能交易型向信息服务型跃升，从而持续提升服务的专业度和精准度，为客户更好地创造价值。海量资讯、精准解读，尽在新浪财经APP ...

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