麦当劳(MCD.US)上海门店首现擎朗“人形机器人” 试水自动化服务新场景

智通财经03-24

智通财经APP获悉，上海的一家麦当劳(MCD.US)门店启用了人形机器人来服务顾客。据了解，这一试点项目发生于2026年3月中旬，是麦当劳针对未来服务模式的一次短期探索。现场部署的由擎朗智能(Keenon Robotics)打造的机器人，身着标志性的麦当劳红黄制服，主要承担前台迎宾、信息咨询以及与顾客互动娱乐等任务。与之配合的还有成熟的轮式送餐机器人，负责将餐点精准送达桌位。这一场景在社交媒体上...

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