众安保险理赔年报出炉：2025年赔付179亿元，AI驱动理赔效率大幅提升

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文｜袁小丽编辑｜刘鹏近日，众安保险发布2025年理赔服务年报。数据显示，公司全年累计赔付金额179亿元，日均处理理赔案件约290万件。通过深度融合人工智能技术，众安保险实现理赔服务全流程智能化升级，在提升效率的同时，也增强了服务的准确性与人性化水平。在健康险领域，AI已全面应用于理赔各个环节。超过90%的用户通过智能助手实现材料“一次性上传”，超45%的理赔案件实现自动化审核，其中最快结案仅需15...

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