美团骑手防疲劳机制全国上线，首日强制下线触发率仅0.36%

极目新闻12-10 13:24

2024年12月30日，美团骑手防疲劳机制在全国主要城市正式启动，运行首日数据即凸显精准管控成效——仅0.36%的骑手因超长时间跑单触发强制下线，99.64%的正常跑单骑手未受影响。这一结果印证了骑手防疲劳机制“聚焦极端行为、保障普遍权益”的设计初衷，为新就业形态下骑手安全保障提供了务实方案。骑手防疲劳机制的全国落地历经多轮科学试点。2024年第二季度起，美团先在华东区域启动小范围测试；11月12...

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0.36%","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"MPNGY":1.97,"METmain":0.6,"HMTD.SI":0.6,"03690":1.97},"content_text":"2024年12月30日，美团骑手防疲劳机制在全国主要城市正式启动，运行首日数据即凸显精准管控成效——仅0.36%的骑手因超长时间跑单触发强制下线，99.64%的正常跑单骑手未受影响。这一结果印证了骑手防疲劳机制“聚焦极端行为、保障普遍权益”的设计初衷，为新就业形态下骑手安全保障提供了务实方案。骑手防疲劳机制的全国落地历经多轮科学试点。2024年第二季度起，美团先在华东区域启动小范围测试；11月12日于浙江湖州、丽水首次试点；12月10日覆盖浙江全省；12月17日拓展至江苏、浙江、上海、福建四省市。试点数据显示，各城市骑手日均跑单时间稳定在5.18小时至6.22小时，这一真实工作时长为骑手防疲劳机制的规则设定提供了数据支撑，确保政策既管控过度疲劳风险，又不干扰多数骑手正常工作节奏。美团骑手防疲劳机制采用梯度化智能管控：骑手跑单超8小时将收到休息弹窗提醒，此后每小时重复推送；累计跑单满12小时且完单量超10单则触发强制下线，当日不再接单。据2024年12月17日至19日华东四省市试点数据，连续跑单触发休息条款的骑手仅占0.18%，99.82%的正常跑单骑手不受影响；单日跑单满8小时触发提醒的骑手约占20%，充分说明机制仅针对极少数极端跑单行为。在骑手防疲劳机制的整体推进过程中，美团始终高度重视并积极倾听来自一线骑手的真实反馈与建议。在2024年12月22日于北京举行的“骑手疲劳管理”专题恳谈会上，部分骑手坦诚地表达了对于工作强度调整可能影响收入的担忧。美团对此回应称，已经建立了每周定期收集骑手意见的反馈机制，并邀请骑手代表直接参与到配送规则的优化讨论中，致力于在保障骑手工作安全的同时，更好地兼顾其实际收入需求与职业可持续性。为全面强化骑手防疲劳机制的实施效能，美团同步推出一系列配套措施，旨在构建更加人性化和可持续的工作环境。平台计划在2025年底前逐步取消针对骑手的超时扣款制度，并全面转向以正向激励为核心的评价体系，从而提升骑手的工作积极性和满意度。同时，美团将持续推进算法规则的常态化公开，增强平台运营的透明度，让骑手能够更清晰地了解订单分配与绩效评估机制。通过上述多维度举措的协同实施，骑手防疲劳机制将得到进一步优化，并与配套措施形成合力，共同构建一个覆盖工作安全、健康保障及职业发展的全方位骑手权益保障体系。从区域试点的0.18%触发率到全国上线首日的0.36%触发率，美团骑手防疲劳机制用数据彰显了科学性与可行性。这一举措不仅有效降低疲劳配送引发的安全隐患，更为外卖行业骑手管理树立了标杆。随着机制的持续完善，将有更多骑手在安全健康的环境中实现工作与生活的平衡，为城市即时配送注入持久活力。","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"symbols":[],"gpt_button":0,"need_auth":false,"code":"91000000","status":"200"},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 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