携程黑钻用户吐槽携程服务差，机票被取消但客服无法解决问题

新浪财经12-03 13:28

作为中国最大的OTA公司，携程已经成为了很多人出行订票订酒店的首选。为了更加精准的服务用户，携程也设立了会员等级机制，其中黑钻会员每年的消费至少上万元，是携程目前最高等级的用户群体。近日一名携程的黑钻会员遇到了一件烦心事，其表示订的机票被取消了，携程的处理态度并没有让他满意。该网友表示，在携程订了费城-里斯本的往返机票，去程已坐，明天返程，今天想去官网选返程座位发现返程票被取消了！给AA...

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