C财经｜只谈协助不谈取代，微软研究报告：AI取代工作？没想象得容易

中国日报网2025-08-08

生成式AI（GenAI）热度不减，智能体（AI Agents）又席卷而来，人类在职场的命运被置于问号之下——我们会被取代吗？斯坦福大学SALT实验室今年6月份发表的一份研究显示，23%的人表示对智能体有抗拒情绪，理由是害怕被取代。同时，越来越多的CEO公开表示，AI可能让团队变得更加精简。Anthropic CEO在今年初曾表态称，AI可能会淘汰一半的初级岗位。语言学习应用多邻国CEO则表示，只有...

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Not as easy as I thought","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"MSFT":1},"content_text":"生成式AI（GenAI）热度不减，智能体（AI Agents）又席卷而来，人类在职场的命运被置于问号之下——我们会被取代吗？斯坦福大学SALT实验室今年6月份发表的一份研究显示，23%的人表示对智能体有抗拒情绪，理由是害怕被取代。同时，越来越多的CEO公开表示，AI可能让团队变得更加精简。Anthropic CEO在今年初曾表态称，AI可能会淘汰一半的初级岗位。语言学习应用多邻国CEO则表示，只有在证明某项任务无法由AI完成的前提下，公司才会同意招聘新人。Meta最近也宣布，计划用AI替代90%从事安全等审核工作的人工。“AI取代人类”成为主流声音的当下，如何更加理性地看待AI给职场带来的变革？微软研究院近日发布的一份研究，带来了一些更加理性的思考。微软的研究以用户使用微软旗下生成式AI工具Copilot的对话为数据，分析了各类职业与AI的适用性。AI适用性评分最高的部分职业包括：销售（信息传递、沟通频繁）计算机与数学（知识密集型任务）行政支持（文本、信息处理）艺术、设计、媒体（内容创作与表达）商业与金融（分析与沟通）（注：报告中的职业分类基于美国劳工部的职业信息网络O*NET）分析结果显示，涉及知识整合、数据分析等知识型的工作，与AI的适用性更高，而对实操要求较高的工作，AI适用性则较低。可以说，相较于蓝领工作，白领工作更容易被AI辅助。当然，用户倾向于用不同的大语言模型解决不同的问题，研究中分析的数据来自Copilot，多被用来辅助完成收集资料、辅导写作等任务。微软的这份研究中，很少提及“被取代”，而是侧重于分析AI如何协助工作。研究认为，人工是否会被AI取代，除了受技术发展的影响，还与工作内容、公司决策及发展方向等因素相关。以ATM的普及为例。当ATM机普及后，银行因为运营成本大大降低而开设了更多分行，非但没有裁员，反而聘用了更多职员，主要从事维护客户关系等工作，而很少涉及能够用ATM完成的存取款业务。不可否认，AI对职业的影响是普遍存在的，无论职业、职位、学历、薪资状况如何。但研究同时发现，AI的影响程度，却是渐进的、任务级别的。比如，“会使用 Excel 并会借助AI完成部分任务的办公室秘书”，其工作可能由AI协助完成，但目前尚缺乏证据表明这类办公室白领的岗位会被完全取代。此外，工作中沟通、协同、决策等环节无法在研究数据中体现，而这些环节恰恰体现着人的价值，是机器无法取代的。研究最后表示，研究中所使用的职业分类，不包括AI对视频博主、自由撰稿人等新兴职业的影响，并提醒称，只有对就业市场有着与时俱进的理解，才能真正看清AI带来的机遇与挑战。（编辑：曹静 涂恬）","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":false,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"isVideo":false,"video":null,"symbols":[],"gpt_button":0,"need_auth":false,"need_login_tip":false,"code":"91000000","status":"200"},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"isLaohu8Offline":false,"tenantId":"TBCN","deviceId":"web-server-community-laohu8-v3","version":"4.44.1","shortVersion":"4.44.1","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2557330512","isCrawlerRequest":true}