近200名实习生转正！上海迪士尼构建高质量就业新生态

上观新闻2025-07-12

毕业季的华特迪士尼大剧院里，近200名毕业生接过了特殊的“毕业证书”——他们从上海迪士尼度假区的实习生正式转正，成为守护“神奇与快乐”的演职人员。这一幕不仅是个人成长的里程碑，更折射出文旅行业通过“产教融合”破解就业难题的鲜活实践。校企协同让实习与就业“无缝衔接”　　2025年全国高校毕业生规模预计达1222万人，而文旅市场的强劲复苏（2024年国内旅游人次同比增长14.8%）正催生大量人才需求。...

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Shanghai Disneyland builds a new ecosystem of high-quality employment","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"DIS":1},"content_text":"毕业季的华特迪士尼大剧院里，近200名毕业生接过了特殊的“毕业证书”——他们从上海迪士尼度假区的实习生正式转正，成为守护“神奇与快乐”的演职人员。这一幕不仅是个人成长的里程碑，更折射出文旅行业通过“产教融合”破解就业难题的鲜活实践。校企协同让实习与就业“无缝衔接”　　2025年全国高校毕业生规模预计达1222万人，而文旅市场的强劲复苏（2024年国内旅游人次同比增长14.8%）正催生大量人才需求。如何让高校学子精准对接行业缺口？上海迪士尼的答案是：从课堂到职场，搭建“储备人才班”的直通桥梁。　　自2016年起，度假区联合上海旅游高等专科学校等全国14所院校，开设“迪士尼储备人才班”——校企共同设计课程，将乐园运营案例、酒店服务标准融入教学，学生在校即可模拟前台操作系统、演练宾客服务场景。这种“理论+实战”的培养模式，让实习生上岗即上手。　　“在校时练过千百遍，面对客人真不慌。”玩具总动员酒店前台陈安妮的话道出了许多实习生的心声。她在实习前已通过情景演练掌握酒店基础信息，入职后办理入住的效率远超预期。而餐饮团队的黄诗华则受益于“即时反馈”机制：“培训师会手把手纠正服务细节，这种针对性指导比课本更直观。”　　截至目前，度假区已累计提供2.5万余个实习岗位，3200余名学生毕业后选择留下。正如上海旅游高等专科学校袁丁老师所言：“这种合作让学生提前触摸行业前沿，无论未来去哪，都自带竞争力。”产教融合培养“会创造快乐”的复合型人才　　文旅行业的升级，呼唤既懂专业又通服务的“多面手”。上海迪士尼今年启动的“上迪梦想产业学院”，正是对此的深度探索。这个虚拟学院将迪士尼运营经验拆解为“传承与文化”“职场软技能”“运营实战”等模块，由企业导师与高校教师联合授课，首批100名学员已在上海旅专开启学习。　　“这里的‘培养’从不局限于技能。”陈安妮的家人观察到，孩子在实习中不仅学会了高效办理入住，更懂得“用细节创造惊喜”——比如记住回头客的偏好，主动递上他们喜欢的房型。这种“将专业知识转化为游客幸福感”的能力，正是产教融合的核心目标。　　连续七年举办的“迪士尼幻想工程上海挑战赛”则聚焦创意培育。大学生们围绕“文旅新体验”设计作品，优秀者不仅能获得行业大咖指导，更有机会入职幻想工程团队。这种“以赛促学”的模式，已为行业输送了不少文旅设计新锐。以人为本让人才“扎根”的生态密码　　“留得住”比“招得来”更关键。在迪士尼，“最佳雇主”的秘诀藏在细节里：平等包容的工作环境（1.5万名演职人员涵盖不同年龄、学历、身体背景）、丰富的职业发展通道（如“未来运营领导者”项目），还有让员工归属感爆棚的“神奇时刻”——比如和同事一起为游客制造生日惊喜后，收到的集体欢呼。 　　“身边有人从实习生做到主管，这种成长看得见摸得着。”黄诗华正计划报名轮岗项目，探索更多可能性。度假区通过“认可文化”“职业赋能”“跨界机会”，让“服务者”也能收获职业尊严：原来在文旅行业，平凡岗位也能孕育不凡成长。 　　从实习生到正式演职人员，近200张年轻面孔的转身，不仅是个人的进阶，更是行业的启示：当企业成为“人才培养共同体”的一员，当校园与职场的边界被打破，高质量就业便不再是口号——它藏在每一次情景演练里，每一句即时反馈中，每一个被看见、被成就的瞬间里。而这片培养“快乐创造者”的沃土，正为文旅行业的未来，注入源源不断的活力。（文章来源：上观新闻）","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"isVideo":false,"video":null,"symbols":[],"gpt_button":1,"need_auth":false,"need_login_tip":false,"code":"91000000","status":"200"},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"tenantId":"TBCN","deviceId":"web-server-community-laohu8-v3","version":"4.43.1","shortVersion":"4.43.1","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2550999235","isCrawlerRequest":true}