鑫苑服务发布行业首创客服智能体&管家智能体

观点网2025-07-07

观点网讯：7月7日，2025中国国际物业管理产业博览会于青岛国际会展中心（崂山馆）举办期间，鑫苑服务发布行业首创"客服智能体&管家智能体"。该公司科技运营中心总经理师然在主题演讲中，首次披露大物管领域智能体生产工厂能力体系。据了解，管家智能体实现工单系统由人工跟单向智能预判升级，客服智能体将话术响应转为情绪预警与意图识别结合模式。技术突破体现在语义提取、语音识别全量检测等模块，服务填单效率提升...

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