Zoom推出虚拟代理2.0 具有主动人工智能的功能

格隆汇2025-06-13

格隆汇6月13日｜Zoom视讯通讯公司推出Zoom虚拟代理2.0，该版本更新具有主动人工智能的功能，提供更智能、自主的自助服务体验，涵盖聊天和语音通道。更新后，Zoom虚拟代理将能够处理退货、更新账户、预约，而无需人类干预。新代理预计将降低成本并增加收入。

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