多家电商平台对“仅退款”规则进行重大调整，淘宝称将不主动介入“仅退款”售后

红星资本局2025-04-22

红星资本局4月22日消息，今日，淘宝相关负责人告诉红星资本局，淘宝平台对“仅退款”规则进行了重大调整。　　据了解，不仅是淘宝，抖音、快手（01024.HK）等电商平台都对“仅退款”规则进行重大调整。　　据淘宝方面介绍，为平衡实现商家权益保护与消费者体验提升，后续平台将不主动介入消费者在已收到货后的不退货退款售后申请，由卖家先行与消费者协商处理。　　公开资料显示，去年7月，淘宝在电商行业对“仅退款”...

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