“京东外卖”突然崩了，冲上热搜！网友称下单1小时仍未被接单，最新回应：没取消订单且超时20分钟的全部免单，还有金券！

每日经济新闻2025-04-22

今日中午，不少网友在社交媒体上发文称“京东外卖崩了”，相关话题迅速冲上热搜。对此，京东方面给《每日经济新闻》记者发来回应称：服务已恢复。　　京东在回应中表示：非常抱歉，耽误大家用餐了！因今日午高峰京东外卖下单量暴增，导致系统出现短暂故障，目前已全面恢复，大家可以正常下单了。　　感谢大家的理解与支持，为表达歉意，在系统崩溃期间，凡是没有取消订单且超时20分钟的一律免单，额外再赠送3张25-20的...

网页链接

免责声明：本文观点仅代表作者个人观点，不构成本平台的投资建议，本平台不对文章信息准确性、完整性和及时性做出任何保证，亦不对因使用或信赖文章信息引发的任何损失承担责任。

精彩评论

我们需要你的真知灼见来填补这片空白

发表看法

{"i18n":{"language":"zh_CN"},"isChannel":false,"data":{"share":"https://www.laohu8.com/m/news/2529349516?lang=zh_CN&edition=full","thumbnail":"","is_english":false,"pubTime":"2025-04-22 15:48","share_image_url":"https://static.laohu8.com/e9f99090a1c2ed51c021029395664489","id":"2529349516","market":"us","top_or_hot":-1,"title":"“京东外卖”突然崩了，冲上热搜！网友称下单1小时仍未被接单，最新回应：没取消订单且超时20分钟的全部免单，还有金券！","media":"每日经济新闻","content":"<div>\n<p>今日中午，不少网友在社交媒体上发文称“京东外卖崩了”，相关话题迅速冲上热搜。对此，京东方面给《每日经济新闻》记者发来回应称：服务已恢复。　　京东在回应中表示：非常抱歉，耽误大家用餐了！因今日午高峰京东外卖下单量暴增，导致系统出现短暂故障，目前已全面恢复，大家可以正常下单了。 　　感谢大家的理解与支持，为表达歉意，在系统崩溃期间，凡是没有取消订单且超时20分钟的一律免单，额外再赠送3张25-20的...</p>\n\n<a href=\"http://finance.eastmoney.com/a/202504223384333516.html\">网页链接</a>\n\n</div>\n","source":"stock_eastmoney","html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" />\n<title>“京东外卖”突然崩了，冲上热搜！网友称下单1小时仍未被接单，最新回应：没取消订单且超时20分钟的全部免单，还有金券！</title>\n<style type=\"text/css\">\na,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,\nem,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,\nobject,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{ font:inherit;margin:0;padding:0;vertical-align:baseline;border:0 }\nbody{ font-size:16px; line-height:1.5; color:#999; background:transparent; }\n.wrapper{ overflow:hidden;word-break:break-all;padding:10px; }\nh1,h2{ font-weight:normal; line-height:1.35; margin-bottom:.6em; }\nh3,h4,h5,h6{ line-height:1.35; margin-bottom:1em; }\nh1{ font-size:24px; }\nh2{ font-size:20px; }\nh3{ font-size:18px; }\nh4{ font-size:16px; }\nh5{ font-size:14px; }\nh6{ font-size:12px; }\np,ul,ol,blockquote,dl,table{ margin:1.2em 0; }\nul,ol{ margin-left:2em; }\nul{ list-style:disc; }\nol{ list-style:decimal; }\nli,li p{ margin:10px 0;}\nimg{ max-width:100%;display:block;margin:0 auto 1em; }\nblockquote{ color:#B5B2B1; border-left:3px solid #aaa; padding:1em; }\nstrong,b{font-weight:bold;}\nem,i{font-style:italic;}\ntable{ width:100%;border-collapse:collapse;border-spacing:1px;margin:1em 0;font-size:.9em; }\nth,td{ padding:5px;text-align:left;border:1px solid #aaa; }\nth{ font-weight:bold;background:#5d5d5d; }\n.symbol-link{font-weight:bold;}\n/* header{ border-bottom:1px solid #494756; } */\n.title{ margin:0 0 8px;line-height:1.3;color:#ddd; }\n.meta {color:#5e5c6d;font-size:13px;margin:0 0 .5em; }\na{text-decoration:none; color:#2a4b87;}\n.meta .head { display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 11px; color: #7E829C; margin: 0;line-height: 11px;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\n“京东外卖”突然崩了，冲上热搜！网友称下单1小时仍未被接单，最新回应：没取消订单且超时20分钟的全部免单，还有金券！\n</h2>\n\n<h4 class=\"meta\">\n\n\n2025-04-22 15:48 北京时间&nbsp;&nbsp;&nbsp;<a href=http://finance.eastmoney.com/a/202504223384333516.html><strong>每日经济新闻</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>今日中午，不少网友在社交媒体上发文称“京东外卖崩了”，相关话题迅速冲上热搜。对此，京东方面给《每日经济新闻》记者发来回应称：服务已恢复。　　京东在回应中表示：非常抱歉，耽误大家用餐了！因今日午高峰京东外卖下单量暴增，导致系统出现短暂故障，目前已全面恢复，大家可以正常下单了。 　　感谢大家的理解与支持，为表达歉意，在系统崩溃期间，凡是没有取消订单且超时20分钟的一律免单，额外再赠送3张25-20的...</p>\n\n<a href=\"http://finance.eastmoney.com/a/202504223384333516.html\">网页链接</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"LU0348735423.USD","symbol_name":"ALLIANZ HONG KONG EQUITY \"A\" (USD) INC","start_time":0,"source_url":"http://finance.eastmoney.com/a/202504223384333516.html","article_id":"2529349516","we_media_id":null,"thumbnails":[],"rights":{"source":"stock_eastmoney","url":"http://finance.eastmoney.com/a/202504223384333516.html","rn_cache_url":null,"directOrigin":true},"url":"https://stock-news.laohu8.com/highlight/detail?id=2529349516","pubTimestamp":1745308126,"columns":[],"sourceInfo":{"source_id":"stock_eastmoney","name":"东方财富"},"weMediaInfo":null,"summary":"今日中午，不少网友在社交媒体上发文称“京东外卖崩了”，相关话题迅速冲上热搜。对此，京东方面给《每日经济新闻》记者发来回应称：服务已恢复。京东在回应中表示：非常抱歉，耽误大家用餐了！因今日午高峰京东外卖下单量暴增，导致系统出现短暂故障，目前已全面恢复，大家可以正常下单了。","collect":0,"end_time":0,"defaultTopTitle":"eastmoney.com","property":[],"viewcount":null,"language":"zh","relate_stocks":{"89618":"京东集团-SWR","LU0348735423.USD":"ALLIANZ HONG KONG EQUITY \"A\" (USD) INC","LU0244354667.USD":"SCHRODER ISF CHINA OPPORTUNITIES \"A\" ACC","LU2242644610.SGD":"Fidelity China Innovation A-ACC-SGD","LU0314109678.HKD":"MANULIFE GF DRAGON GROWTH \"AA\" (HKD) INC","SG9999002562.SGD":"LionGlobal Asia Pacific SGD","SG9999002828.SGD":"Eastspring Investments Unit Trusts - Dragon Peacock A SGD","LU0594300419.USD":"富达中国消费基金A","LU1770036033.HKD":"NINETY ONE GSF ASIAN EQUITY \"A\" (HKD) ACC","IE0008368742.USD":"首域中国增长基金I Acc","BK4551":"寇图资本持仓","BK4122":"互联网与直销零售","LU0543330483.HKD":"TEMPLETON ASIAN GROWTH \"A\" (HKD) ACC","LU1044876610.USD":"THREADNEEDLE (LUX) ASIAN CONTRARIAN EQUITY \"ZU\" (USD) ACC","LU1366334578.USD":"ALLSPRING EMERGING MARKETS EQUITY INCOME \"A\" (USD) INC","IE00B3M56506.USD":"NEUBERGER BERMAN EMERGING MARKETS EQUITY \"A\" (USD) ACC","LU1282651121.HKD":"ALLIANZ GEM EQUITY HIGH DIVIDEND \"AMG\" (HKD) INC","LU0456827905.SGD":"JPMorgan Funds - China A (acc) SGD","LU0149721374.USD":"HSBC GIF HONG KONG EQUITY \"AD\" INC","BK4531":"中概回港概念","LU0417516902.SGD":"Allianz China Equity Cl AT Acc SGD","LU0456842615.SGD":"JPMorgan Funds - Emerging Markets Equity A (acc) SGD","BK1502":"双十一","LU0320764755.SGD":"FTIF - Templeton Asian Growth A Acc SGD","LU0871576103.HKD":"HSBC GIF CHINESE EQUITY \"AC\" (HKD) ACC","LU0791591158.USD":"ALLSPRING  EMERGING MARKTES EQUITY INCOME \"I\" (USD) ACC","LU0084288322.USD":"Natixis Asia Equity RD USD","LU0164865239.USD":"HSBC GIF CHINESE EQUITY \"AC\" (USD) ACC","LU1282649810.SGD":"Allianz Asian Multi Income Plus Cl AMg DIS H2-SGD","LU0865486749.SGD":"Eastspring Investments - Asian Equity Income AS SGD-H","LU1770034418.SGD":"ALL CHINA EQUITY \"A\" (SGDHDG) ACC","BK4579":"人工智能","LU1188198961.HKD":"SCHRODER ISF CHINA OPPORTUNITIES \"A\" (HKD) INC QV","LU0708995583.HKD":"TEMPLETON CHINA \"A\" (HKD) ACC","BK4588":"碎股","IE00BGV7N243.SGD":"FSSA Global Emerging Markets Focus I Acc SGD","LU0106959298.USD":"UBS (LUX) EQUITY FUND - EMERGING MARKETS SUSTAINABLE LEADERS (USD) \"P\" (USD) ACC","LU0359201885.HKD":"BGF CHINA \"A2\" (HKD) ACC","LU1303224171.USD":"NINETY ONE GSF ALL CHINA EQUITY \"A\" (USD) INC","LU0345776255.USD":"NINETY ONE GSF ASIAN EQUITY \"A\" (USD) INC","LU1224444064.USD":"ALLIANZ GEM EQUITY HIGH DIVIDEND \"AM\" (USDHDG) INC","LU0345775950.USD":"NINETY ONE GSF ASIAN EQUITY \"A\" (USD) ACC","SG9999001226.SGD":"UNITED SUSTAINABLE ASIA TOP 50 \"A\" (SGD) ACC","LU0140636845.USD":"施罗德大中华区股票A Acc","LU0163747925.USD":"EASTSPRING INVESTMENTS ASIAN EQUITY A ACC","BK4220":"综合零售","JD":"京东","LU0315179316.USD":"EASTSPRING INVESTMENTS ASIAN DYNAMIC \"A\" (USD) ACC","LU0828237510.HKD":"SCHRODER ISF BIC (BRAZ IN CH)\"A\" (HKD) ACC","09618":"京东集团-SW"},"translate_title":"\"Jingdong Takeaway\" suddenly collapsed and rushed to the hot search! The netizen said that the order has not been received for 1 hour. The latest response: all the orders that have not been cancelled and overtime for 20 minutes are free of charge, and there are golden coupons!","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"89618":0.6,"09618":1,"JD":1},"content_text":"今日中午，不少网友在社交媒体上发文称“京东外卖崩了”，相关话题迅速冲上热搜。对此，京东方面给《每日经济新闻》记者发来回应称：服务已恢复。　　京东在回应中表示：非常抱歉，耽误大家用餐了！因今日午高峰京东外卖下单量暴增，导致系统出现短暂故障，目前已全面恢复，大家可以正常下单了。 　　感谢大家的理解与支持，为表达歉意，在系统崩溃期间，凡是没有取消订单且超时20分钟的一律免单，额外再赠送3张25-20的金券；凡是取消订单的一律赠送2张25-20的金券以供未来三天消费。 　　再次感谢大家的理解与支持！我们会持续优化服务与体验，本周京东外卖将进行全系统压测，确保此类故障不再发生。  　　据白鹿视频，目前已有网友晒外卖超时后系统自动退款的页面截图，表示已收到全额退款。  　　22日中午，“京东外卖崩了”话题冲上热搜。有网友晒图称，下单后过了很长时间，仍显示为等待商家接单。  　　网友评论：  　　还有不少网友去京东外卖官方微博下方留言：“为什么商家接不了单？”“我也是这样，客服还要排队。”  　　对此，客服回应称：可能是系统短暂性的出了点问题，已在加急处理中，目前已经陆续恢复中。 　　这并非是京东外卖上线后首次被反馈出现问题。 　　4月16日，“京东外卖崩了”相关话题也曾登上微博热搜，京东方面当时回复记者时称，是“因‘百亿补贴’活动过于火爆，京东外卖的流量达到了平时的4倍”所致。京东外卖自3月1日正式上线，4月15日宣布日单量已经突破500万单。（文章来源：每日经济新闻）","kind":"news","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"-1","news_tag":"","news_rank":0,"symbols":[],"gpt_button":0,"need_auth":false,"code":"91000000","status":"200"},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"tenantId":"TBCN","deviceId":"web-server-community-laohu8-v3","version":"4.36.2","shortVersion":"4.36.2","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2529349516","isCrawlerRequest":true}