京东外卖致歉：系统出现短暂故障，超时20分钟外卖订单全部免单

人民财讯2025-04-22

人民财讯4月22日电，4月22日中午，有网友反映“京东外卖崩了”。对此，京东外卖做出回应：非常抱歉，耽误大家用餐了！因今日午高峰京东外卖下单量暴增，导致系统出现短暂故障，目前已全面恢复，可以正常下单。为表达歉意，所有超时20分钟以上的外卖订单，京东全部免单。同时，对于今日午高峰宕机期间所有下单用户，京东外卖将于今天额外发放一张10元无门槛优惠券到下单账户。（文章来源：人民财讯）

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