京东回应“外卖崩了”：抱歉！服务已恢复，超时20分钟全部免单

每日经济新闻2025-04-22

每经北京4月22日电（记者赵雯琪）今日中午，不少网友在社交媒体上发文称“京东外卖崩了”，相关话题迅速冲上热搜。对此，京东方面给《每日经济新闻》记者发来回应称：服务已恢复，超时20分钟全部免单。　　京东在回应中表示：非常抱歉，耽误大家用餐了！因今日午高峰京东外卖下单量暴增，导致系统出现短暂故障，目前已全面恢复，大家可以正常下单了。感谢大家的理解与支持，为表达歉意，所有超时20分钟以上的外卖订单，京东...

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