京东外卖就今日系统故障致歉：超时20分钟外卖订单全部免单

IT之家2025-04-22

IT之家 4 月 22 日消息，今日有大量网友在社交平台反映“京东外卖崩了”，京东外卖官微今日下午回应称，“非常抱歉，耽误大家用餐了！因今日午高峰京东外卖下单量暴增，导致系统出现短暂故障，目前已全面恢复，大家可以正常下单了。”京东外卖还宣布，为表达歉意，所有超时 20 分钟以上的外卖订单，京东全部免单。同时，对于今日午高峰宕机期间所有下单用户，京东外卖将于今天额外发放一张 10 元无门槛优惠券到...

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分钟以上的外卖订单，京东全部免单。同时，对于今日午高峰宕机期间所有下单用户，京东外卖将于今天额外发放一张 10 元无门槛优惠券到...</p>\n\n<a href=\"https://tech.ifeng.com/c/8ilBJWwPNR3\">网页链接</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"89618","symbol_name":"京东集团-SWR","start_time":0,"source_url":"https://tech.ifeng.com/c/8ilBJWwPNR3","article_id":"2529312168","we_media_id":null,"thumbnails":[],"rights":null,"url":"https://stock-news.laohu8.com/highlight/detail?id=2529312168","pubTimestamp":1745302661,"columns":[],"sourceInfo":{"source_id":"ifeng_tech","name":"凤凰网财经"},"weMediaInfo":null,"summary":"IT之家 4 月 22 日消息，今日有大量网友在社交平台反映“京东外卖崩了”，京东外卖官微今日下午回应称，“非常抱歉，耽误大家用餐了！因今日午高峰京东外卖下单量暴增，导致系统出现短暂故障，目前已全面恢复，大家可以正常下单了。”京东外卖还宣布，为表达歉意，所有超时 20 分钟以上的外卖订单，京东全部免单。同时，对于今日午高峰宕机期间所有下单用户，京东外卖将于今天额外发放一张 10 元无门槛优惠券到下单账户。","collect":0,"end_time":0,"defaultTopTitle":"ifeng.com","property":[],"viewcount":null,"language":"zh","relate_stocks":{"89618":"京东集团-SWR","LU0572944931.SGD":"Janus Henderson Horizon China 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