退货退款率高？拼多多内测挽单工具帮商家自动挽留消费者

亿邦动力2025-04-17

【亿邦原创】4月17日消息，亿邦动力独家获悉，拼多多正在内测挽单工具。当消费者在平台申请发起退款、退货或表达退款意愿后，上述挽单工具将自动为消费者发送商家预设的挽留方案。若消费者同意挽留方案，将为消费者撤销原售后申请，降低商家的退货、退款率。据了解，目前上述功能仅针对部分商家开放，商家可自主设置挽留金额，设置挽留频次，保障挽单投产比。平台方面称，上述工具可以通过主动触达消费者，帮助商家减少店铺全额...

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退货退款率高？拼多多内测挽单工具 帮商家自动挽留消费者

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退货退款率高？拼多多内测挽单工具帮商家自动挽留消费者