热搜第一！小米回应无法退定金问题：锁定配置即锁单，定金不退

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从昨晚到今天下午，小米汽车持续霸占着热搜榜。最新，29日下午#小米回应无法退定金问题#冲上热搜第一。3月28日晚，小米汽车正式发布上市其最新车型SU7，标准版售价21.59万元，Pro版售价24.59万元，MAX版售价29.99万元。“米粉只是长大了，并不一定是变有钱了”，小米SU7价格公布后引发网友热议，许多人认为如果售价为19.99万元将更受欢迎。然而，考虑到标准版附赠价值16000元的配置...

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Xiaomi responded to the problem that the deposit cannot be refunded: locking the configuration means locking the order, and the deposit is not refunded","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"81810":0.9,"01810":1,"XIACY":0.6},"content_text":"从昨晚到今天下午，小米汽车持续霸占着热搜榜。最新，29日下午#小米回应无法退定金问题#冲上热搜第一。3月28日晚，小米汽车正式发布上市其最新车型SU7，标准版售价21.59万元，Pro版售价24.59万元，MAX版售价29.99万元。“米粉只是长大了，并不一定是变有钱了”，小米SU7价格公布后引发网友热议，许多人认为如果售价为19.99万元将更受欢迎。然而，考虑到标准版附赠价值16000元的配置升级，实际上价格相当于19.99万元，并且每个版本均有丰厚的赠品，Pro版更高达2.2万元。超出预期的价格让网友称赞雷军为“雷神”，4分钟大定即破万辆，7分钟大定2万辆，27分钟大定5万辆，刷新此前问界新M7创下的记录。小米汽车的热度不仅体现在社交媒体和朋友圈的正面评价，其官方APP也冲上了苹果App Store的榜首。然而，在小米汽车赢得市场广泛关注的同时，也有消费者在维权平台上提出投诉，称5000元的汽车定金无法退款。对此，小米方面回应称：定金7日内支持无理由退款，超过7日后，车辆配置会自动锁定，消费者也可以提前主动锁定配置的。一旦订单锁定，车辆将进入生产阶段，配置无法再修改，定金不退。此外创始版现车配置已经锁定，消费者在支付2万元定金后，即锁单。不过有消费者指出，自己是“误锁单”，小米汽车APP的购车流程没有明显提示，存在误导消费者的情况，这损害了消费者权益。事实上，雷军在PPT中提到了汽车生产流程，但在介绍锁定订单时并未强调定金一旦支付即不可退还，可能雷总默认消费者已了解汽车购买流程。一位预定了海湾蓝标准版小米SU7的消费者表示，“小米方面没有明确告知选择配置就是锁单不退款，锁单确认时也没有验证确认的流程，没有签字画押，没有二次确定支付。即使是去4S店购买，确认核对订单后也需要本人再次签字二次确认，但是小米汽车什么都没有。”","kind":null,"is_publish_news":null,"is_publish_highlight":null,"is_publish_live":null,"is_publish_wemedia":null,"editions":null,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"deviceId":"web-server-community-laohu8-v3","version":"4.22.4","shortVersion":"4.22.4","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2423432567"}