麦当劳中国携手微软全球智能云推进全流程数字化智慧创新研发

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麦当劳中国选择微软作为其首个智能化深度创新伙伴，以微软全球智能云矩阵中的Azure云基础设施服务、Microsoft 365现代办公服务、GitHub开发社区服务为基础，借助微软在前沿数据智能、自然语言互动、智能辅助办公、自动化编程等国际先进领域的研发能力和技术支持，共同拓展新一代智能技术在员工赋能, 流程优化，效率提升和持续学习等方面的落地应用前景，为全面推进餐饮零售行业及其典型业务场景的数字化...

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推进全流程数字化智慧创新研发麦当劳中国首席信息官陈世宏表示：“麦当劳中国希望通过积极拥抱新一代智能技术创新，在快速变革、竞争激烈的中国市场，构建并强化自身的竞争优势。微软不但提供了全球领先的智能云平台与相关服务，而且深入理解中国餐饮行业的市场特点和业务需求，以量身定制的解决方案及专业的本地研发服务，帮助我们无缝衔接地实现了现有业务系统的智能化升级，在优化业务流程、提升员工效率、改善消费者体验等方面，带来了巨大的收益。与微软的合作，充分发掘、发挥了麦当劳中国IT研发中心的积极性和创造性，也让我们有机会将技术、体系、业务创新，与全球市场有更多交流。“微软大中华区首席运营官陶然表示：“新一代智能正在全面加速全球市场的技术创新，并给各行各业的业务常态带来巨大变革，感谢麦当劳中国的信任，微软非常荣幸作为麦当劳中国的智能化深度创新伙伴，共同探索和推进智能化技术在餐饮和零售行业的应用创新。微软智能云矩阵，面向全球市场提供了从云基础设施、现代化办公、智能业务流程、自动化低代码开发等一系列产品、服务和平台，微软的企业服务部门可以量身定制完善的智能化解决方案，真正实现从前沿创新到落地服务‘最后一公里’的业务创新。希望我们与麦当劳中国的合作，能够启发更多中国与全球企业，共同把握数字化转型、智能化创新带来的全球机遇。“作为全球快餐龙头企业，麦当劳在1990年正式进入中国内地市场，截至2023年12月在中国内地运营近6000家餐厅、员工总数超过20万人，年服务客户超过12亿人次。为了更好适应快速发展变化的中国市场，为消费者提供更优质的产品和服务，麦当劳始终坚持积极拥抱技术创新，持续增强自身运营和服务能力。面对快速崛起的新一代智能技术，麦当劳中国以提升运营效率、予力赋能员工、改善消费者体验为出发点，积极推动以智能技术优化业务运营，进而规划出了一套不断优化、日臻完善的企业级智能化发展战略蓝图。麦当劳中国南京创新中心成立了“AI-Lab”并通过与微软企业服务团队的合作，以微软智能云解决方案为基础，围绕AI辅助运营、员工赋能、技能培训、技术研发等多个领域，推动创新技术的落地应用，取得了超预期的良好效果和积极的用户反馈。目前，AI-Lab正在将智能技术引入麦当劳中国汉堡大学，在课件搜索、内容翻译、全文检索和自动问答、文案撰写与图片生成等方面进行探索创新，积极助力20多万名麦当劳中国员工的职业发展与技术技能培训。在研发效能提升方面，麦当劳中国的研发团队首次实现了AI与API治理及自然语言生成前端代码等领域的结合，并将持续推动AI技术在更多研发场景中取得突破性应用。在与麦当劳中国的创新合作中，微软发挥全球服务与本土研发的合力优势，汇聚微软智能云矩阵的众多前沿技术与服务，量身定制了整套智能化创新解决方案。其中包括，由Azure云平台提供自然语言交互、生成式智能、机器学习等企业级的智能化服务；以融入智能副驾的Microsoft 365为基础，构建高效的员工协作平台；通过GitHub智能副驾加速IT开发和系统运维，提升IT系统及业务应用开发迭代效率等。(8615951)","kind":null,"is_publish_news":null,"is_publish_highlight":null,"is_publish_live":null,"is_publish_wemedia":null,"editions":null,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; 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麦当劳中国携手微软全球智能云 推进全流程数字化智慧创新研发

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麦当劳中国携手微软全球智能云推进全流程数字化智慧创新研发