星巴克舒尔茨：不希望门店内都是机器人破坏体验感

老虎证券03-23

【星巴克舒尔茨：不希望门店内都是机器人破坏体验感】金十数据3月23日讯，星巴克创始人霍华德·舒尔茨在活动中谈及AI技术进步的落地应用时表示，星巴克的特点是创造了顾客和伙伴的归属感，但我不想走进星巴克，看到到处都是机器人，看到体验的完整性被破坏。如何在保持门店体验的同时，又能发挥人工智能的效率，两者之间的平衡仍是一个难题。

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星巴克舒尔茨：不希望门店内都是机器人 破坏体验感

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星巴克舒尔茨：不希望门店内都是机器人破坏体验感