315消费维权|质量堪忧？有消费者投诉周大福手链仅佩戴一天就断裂

市场资讯2023-03-13

一年一度国际消费者权益日即将到来，为提振消费信心，推动消费者权益保护协同共治，打造更加安全放心消费环境，新浪财经联合黑猫投诉【投诉入口】平台推出2023年315消费维权活动。　　据新浪黑猫投诉平台数据显示，截至2023年3月13日，周大福共收到投诉1443件，已回复1434件，已完成1074件，回复率与完成率均较高。　　近30天投诉量为59条，均已回复，24件投诉已完成。　　近30天投诉...

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Some consumers complained that Chow Tai Fook bracelets broke after only wearing them for one day","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"01929":1},"content_text":"一年一度国际消费者权益日即将到来，为提振消费信心，推动消费者权益保护协同共治，打造更加安全放心消费环境，新浪财经联合黑猫投诉【投诉入口】平台推出2023年315消费维权活动。\n　　据新浪黑猫投诉平台数据显示，截至2023年3月13日，周大福共收到投诉1443件，已回复1434件，已完成1074件，回复率与完成率均较高。\n\n　　近30天投诉量为59条，均已回复，24件投诉已完成。\n\n　　近30天投诉主要集中在质量问题，售后问题，买黄金手链未明确告知是否足金等。\n　　有投诉人表示，自己购买的手链仅佩带了一天就断了，”只带了一天，就断了。 卖家让贴500的工艺费，还说一克80多的折旧费申请了给我免除…………意思我还得谢谢他。我带了一天的东西，2500多买了的，一会赔出去500多。“\n　　也有投诉人表示”周大福门店售后服务不统一，四川部门地区门店关于项链弹簧扣损坏是免费返厂维修，但四川省达州市罗浮广场周大福门店含糊不清，说不确定是否收费，需要返场以后公司确定是否需要收费。“\n　　还有投诉人表示，周大福柜员在其购买黄金手链时未告知是22k金”今天在周大福购买黄金，经店员推荐购买了一条重4.47g一口价4680元的手链，单克价超1千元。全程未告知这条手链不是足金是22k金，手链标签被店员剪走并说保证单会晚点发送手机，到家核实保证单才发现是22k金。“\n\n\n海量资讯、精准解读，尽在新浪财经APP\n\n责任编辑：王婉莹","kind":null,"is_publish_news":null,"is_publish_highlight":null,"is_publish_live":null,"is_publish_wemedia":null,"editions":null,"symbols":[],"gpt_button":1},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":false,"deviceId":"web-server-community-laohu8-v3","version":"4.22.4","shortVersion":"4.22.4","platform":"web","vendor":"web","appName":"laohu8","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2319410058"}