eGain推出适用于思科Webex联系中心的AI代理，在服务点提供AI驱动的知识

美股速递01-22

eGain宣布推出专为思科Webex联系中心设计的AI代理，该解决方案旨在在客户服务的关键接触点即时提供由人工智能驱动的知识支持。

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