WSJ科技峰会：CVS高管对“首席AI官”潮流表示“严重过敏”

投资观察09-15

美东时间上午9点56分——在《华尔街日报》科技理事会峰会上，西维斯健康（CVS Health）首席体验与技术官蒂拉克·曼达迪语出惊人。他坦言，自己对公司纷纷设立“首席人工智能官”这一日益盛行的趋势抱有“严重过敏反应”。

“将一个人与技术捆绑在一起，问题随之而来——这项技术突然就成了万能的解决方案，因为他们的奖金取决于该技术的推广程度。”曼达迪在峰会现场这样解释道。他的观点直指当前企业治理中的一个隐性弊端。

曼达迪认为，企业高管层应当优先聚焦于结果导向的职位设置。这样一来，高管们便能在评估各类工具与策略时保持开放心态，再去甄别哪种方案最能达成预期成效。他强调，唯有如此，决策过程才不会被单一技术路径所绑架，也不会因个人利益而扭曲了真正的业务需求。

他的这番言论，在与会者中引发了对AI治理模式的重新审视——当“首席AI官”成为企业标配，我们是否在追逐潮流的过程中，反而迷失了技术与业务价值的本质联系？

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